Enterprise CPaaS platform owned by Ericsson offering comprehensive communications APIs including SMS, voice, video, and verification services.
Vonage is a leading enterprise Communications Platform as a Service (CPaaS) provider, founded in 2001 and headquartered in Holmdel, New Jersey, serving over 120,000 customers worldwide with more than 45 billion customer interactions annually. Acquired by Ericsson in 2022 for $6.2 billion, Vonage has evolved from a consumer VoIP provider into a comprehensive enterprise communications platform that specializes in developer-focused APIs and enterprise-grade communication solutions. With 24 years of operation in the global communications market, Vonage has established itself as a premier platform for businesses requiring sophisticated communication capabilities including SMS, voice, video, verification, and contact center solutions. The company differentiates itself through its developer-centric approach, offering comprehensive APIs, SDKs, and tools that enable businesses to build custom communication solutions with enterprise-grade reliability and global reach. Vonage features advanced enterprise capabilities including AI-powered conversation analytics, omnichannel customer journey orchestration, and comprehensive fraud prevention tools through its Jumio acquisition, making it suitable for large-scale enterprise deployments requiring sophisticated communication infrastructure. With Ericsson backing, Vonage leverages global telecommunications infrastructure and expertise to provide enterprise customers with reliable, scalable communication solutions that integrate seamlessly with existing business systems and workflows. The platform serves major global enterprises requiring mission-critical communication capabilities with guaranteed reliability, comprehensive compliance, and advanced developer tools for custom integration scenarios.
Critical alerts, emergency notifications, and urgent communications
Order confirmations, shipping updates, OTPs
Two-way messaging for customer service, support tickets, and help desk communications
Security codes and authentication messages for account security