World's leading cloud communications platform empowering businesses with personalized customer communications.
Twilio is the world's leading cloud communications platform, empowering businesses to build meaningful customer relationships through personalized, data-driven communications. Founded in 2008, Twilio has revolutionized how companies communicate with their customers by providing APIs that enable voice, messaging, video, and email communications across multiple channels. With over 7,000 employees globally and serving more than 290,000 active customer accounts, Twilio processes billions of interactions annually across 180+ countries. The platform's comprehensive suite includes SMS, MMS, WhatsApp Business API, voice calls, video conferencing, email delivery, and advanced authentication services. Twilio's infrastructure spans multiple data centers worldwide, ensuring 99.95% uptime and enterprise-grade security with SOC 2 Type II, ISO 27001, HIPAA, and FedRAMP certifications. The company's developer-first approach, combined with extensive documentation and robust APIs, has made it the preferred choice for enterprises ranging from startups to Fortune 500 companies including Airbnb, Netflix, Uber, and WhatsApp.
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Comprehensive internal communication platform for large enterprises providing employee notifications, IT alerts, HR communications, facility management updates, and crisis communications. Includes integration with Active Directory, HRIS systems, and enterprise applications. Features employee directory integration, department-specific messaging, and executive communication tools.
Comprehensive messaging solution for e-commerce businesses to enhance customer experience through automated order confirmations, shipping notifications, delivery updates, abandoned cart recovery, promotional campaigns, and customer support. Includes integration with popular e-commerce platforms, inventory management systems, and payment gateways. Features real-time order tracking, personalized product recommendations, and multi-channel customer engagement across SMS, email, and WhatsApp.
HIPAA-compliant messaging platform for healthcare organizations to improve patient engagement through appointment reminders, medication adherence notifications, test result delivery, telehealth coordination, and emergency alerts. Includes integration with Electronic Health Records (EHR), practice management systems, and patient portals. Features secure messaging, patient consent management, and comprehensive audit trails for regulatory compliance.