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Twilio
World's leading cloud communications platform empowering businesses with personalized customer communications.
Twilio is the world's leading cloud communications platform, empowering businesses to build meaningful customer relationships through personalized, data-driven communications. Founded in 2008, Twilio has revolutionized how companies communicate with their customers by providing APIs that enable voice, messaging, video, and email communications across multiple channels. With over 7,000 employees globally and serving more than 290,000 active customer accounts, Twilio processes billions of interactions annually across 180+ countries. The platform's comprehensive suite includes SMS, MMS, WhatsApp Business API, voice calls, video conferencing, email delivery, and advanced authentication services. Twilio's infrastructure spans multiple data centers worldwide, ensuring 99.95% uptime and enterprise-grade security with SOC 2 Type II, ISO 27001, HIPAA, and FedRAMP certifications. The company's developer-first approach, combined with extensive documentation and robust APIs, has made it the preferred choice for enterprises ranging from startups to Fortune 500 companies including Airbnb, Netflix, Uber, and WhatsApp.
4.3(4826 reviews)
From $0.073/SMS
AI Verified
Updated 27 June 2025290K
Customers
2008
Founded
San Francisco, California, United States
HQ
18
Years
50.0B
Msgs/Year
99.95%
Delivery
Profile
Market Position:
Market Leader
Employees:7,000
Customers:
290,000
Volume:
50.0B
Advantages:
Market LeadershipDeveloper ExperienceGlobal InfrastructureComprehensive APIsEnterprise Security
Information
Legal Name:Twilio Inc.
Founded:2008
Operating:18 years
Parent Company:Public Company (NYSE: TWLO)
Public:
Yes
Location:San Francisco, California, United States
Contacts
Support
Phone:+1-844-859-4546
Email:support@twilio.com
Sales
Phone:+1-888-746-4266
Email:sales@twilio.com
Links
Website:www.twilio.com
LinkedIn:www.linkedin.com/company/twilio
📰 Latest News
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🎯 Best Use Cases
Non-Profit Engagement
4/5
Volunteer engagement, fundraising campaigns
Non-Profit
Enterprise Internal Operations
5/5
Comprehensive internal communication platform for large enterprises providing employee notifications, IT alerts, HR communications, facility management updates, and crisis communications. Includes integration with Active Directory, HRIS systems, and enterprise applications. Features employee directory integration, department-specific messaging, and executive communication tools.
Enterprise
E-commerce & Online Retail
5/5
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E-commerce
Healthcare & Medical Services
5/5
HIPAA-compliant messaging platform for healthcare organizations to improve patient engagement through appointment reminders, medication adherence notifications, test result delivery, telehealth coordination, and emergency alerts. Includes integration with Electronic Health Records (EHR), practice management systems, and patient portals. Features secure messaging, patient consent management, and comprehensive audit trails for regulatory compliance.
Healthcare
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Website
Last verified: 27/06/2025