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Global CPaaS: messaging, voice, email, AI
Sinch is a Stockholm-headquartered, Nasdaq Stockholm-listed cloud communications company (Sinch AB (publ), XSTO: SINCH) that markets itself as the intelligent communications infrastructure for the AI era. Founded in 2008 and profitable since founding, Sinch generated net sales of SEK 27,080m (about USD 3 billion) in 2025 and employs 4,040 people across 59 countries. The company states it powers over 900 billion customer interactions annually for more than 200,000 customers globally, spanning messaging, voice and email. Differentiating claims on sinch.com/why-sinch/ include owning and operating communications infrastructure rather than aggregating third-party rails, 600+ direct carrier connections, ISO 27001 and GDPR certification marketing, SOC 2 Type II, and native support for SMS, RCS, WhatsApp, voice, email and verification on one platform. Product surface includes Messaging API, Voice API (including Elastic SIP Trunking and Voice Relay), Email via Sinch Mailgun/Mailjet, Verification and Numbers APIs, Sinch Engage (the former MessageMedia applications brand for AU/NZ SMEs and enterprises), and agentic AI tooling (Agent Builder, Functions, Skills, MCP). In Australia, Sinch acquired MessageMedia in 2021 (~AUD 1.7 billion) and in August 2026 evolved the MessageMedia brand into Sinch Engage while keeping MessageMedia as a separate comparesmsproviders listing — MessageMedia-only customer and message-volume marketing must not be copied into Sinch group scale fields. APAC is a material operating segment with Australia/New Zealand applications customers and India enterprise API strength. Sinch positions for enterprises and AI innovators needing carrier-grade delivery, compliance-by-default, and open AI-agent integration rather than a closed agent ecosystem.
Based on 43 features
43 of 0 baseline features
43 of 43 features free