Loading provider details...
Compliant, reliable SMS for verification & customer engagement
Plivo is a US-based, privately held cloud communications (CPaaS) provider, founded in 2011 by Venky Balasubramanian and Michael Ricordeau (Y Combinator Summer 2012 batch) and headquartered in Austin, Texas, with a large engineering and operations centre in Bengaluru, India. On its own About page Plivo states its mission is 'to simplify customer engagement' and describes itself as 'transforming how businesses communicate with their customers by merging AI with enterprise-grade infrastructure,' built on three layers: a carrier-grade network core, a developer API suite (Voice, SMS, WhatsApp, phone numbers, SIP trunking), and a newer 'AI Agent Platform' application layer offering both programmable and no-code voice AI agent building. Plivo markets itself explicitly as 'The #1 Twilio Alternative,' claiming customers can save 'up to 70%' on SMS and see starting prices '30-40% lower than Twilio,' with volume pricing reaching '70-90%' overall savings versus the market leader — its central differentiator is aggressive price/performance positioning for developer-led and scaling businesses rather than enterprise-white-glove service. The company states it has been 'profitable since 2015' while still backed by venture investors including Y Combinator, Andreessen Horowitz, Battery Ventures, and Qualcomm Ventures, and cites a 100+ person global team, '190+ countries' of coverage, '1B+ API requests per month,' and a 99.99% uptime SLA. Enterprise logos it names include Meta, GoDaddy, Discord, Uber, Adobe, Hoka, Trip.com, Atomberg, and Tata 1mg. For the Australian market specifically, Plivo has no local entity, ABN, office, or dedicated support line — Australian coverage is served remotely, with SMS pricing and mobile-number-only provisioning (no local AU numbers) delivered off Plivo's global US/India-run platform, and Telstra-specific sender ID rules (numeric IDs must start with 614* or use an approved alphanumeric ID) called out in its AU coverage documentation as the main local compliance nuance.
Based on 35 features
35 of 0 baseline features
35 of 35 features free
Complete white label platform with custom branding and 20% revenue sharing