Sinch MessageMedia is a leading business messaging platform that has been helping businesses connect with their customers for over 24 years. Founded in Melbourne, Australia in 2000 by Grant Rule, MessageMedia was acquired by Swedish communications giant Sinch in 2021 for $1.3 billion USD, making it part of one of the world's largest CPaaS providers. The platform specializes in SMS, MMS, and multichannel messaging solutions, serving over 70,000 customers globally across Australia, New Zealand, United States, and United Kingdom. With 650+ million messages sent monthly, MessageMedia offers comprehensive messaging services including two-way SMS conversations, bulk campaigns, WhatsApp Business API, social media integration, and 85+ third-party integrations. The platform is known for its user-friendly interface, reliable delivery rates, and strong local Australian presence with dedicated support teams.
Comprehensive messaging solutions for online retailers including order confirmations, shipping notifications, abandoned cart recovery, promotional campaigns, customer service, and post-purchase follow-ups.
HIPAA-compliant patient communications including appointment reminders, prescription notifications, test results, health alerts, and telemedicine support.
Financial services messaging including transaction alerts, fraud detection, account notifications, payment confirmations, and multi-factor authentication.
Software-as-a-Service communications including user onboarding, feature announcements, customer success, subscription reminders, and technical notifications.