Global AI-first CPaaS: SMS, RCS, WhatsApp, AgentOS
Infobip is a privately held, AI-first cloud communications platform founded in 2006 in Vodnjan, Croatia, with Infobip Limited (London) as the named privacy controller and INFOBIP INFORMATION TECHNOLOGY PTY LTD (ABN 98 108 798 223, active since April 2004) as the Australian entity. The company was named a Leader in the 2026 Gartner Magic Quadrant for CPaaS for the fourth consecutive year. ESG Report 2025 discloses 3,541 employees and €2B+ 2025 revenue; infrastructure marketing states 10,000+ unique active customers and 800+ direct operator connections across 190+ countries. Official Messaging Trends Report 2026 cites 628 billion mobile interactions in 2025 (SMS ~62% of traffic). Public AU SMS pricing is pay-as-you-go via an interactive calculator without a scrapeable backing API this run (contact_sales). Infobip publishes detailed ACMA SMS Sender ID Register guidance effective 1 July 2026.
Patient appointment booking, medical test scheduling, and healthcare notifications
Debt collection, customer support, and financial notifications
Promotional campaigns, customer engagement, and marketing notifications
Ride notifications, delivery updates, and customer communication