AI-powered chat commerce platform — SMS, WhatsApp & payments since 2000
Founded in Cape Town in 2000, Clickatell made history as the first company to connect internet-based businesses with mobile consumers via SMS. Now headquartered in Redwood City, CA, it serves 10,000+ customers across 230+ countries with an AI-enabled Chat Commerce Platform spanning banking, retail, telecoms, airlines, and healthcare. Clickatell's platform combines enterprise SMS (Connect), AI-driven chatbot conversations (Interact), and in-chat payment processing (Transact), including the world-first tokenized WhatsApp payments via its Visa-partnered Chat 2 Pay product. It holds top Meta BSP status in South Africa and is PCI-DSS, ISO27001, and SOC2 Type 2 certified. Backed by $113M in Series C funding, the company reported 224% Chat Commerce growth in 2024.
Promotional SMS campaigns for customer engagement and sales
Order confirmations, shipping updates, OTPs
Security codes and authentication messages for account security
Automated appointment reminders and confirmations