Clickatell

Global chat commerce leader offering comprehensive messaging solutions including SMS, WhatsApp Business API, and conversational commerce capabilities.

Clickatell is a global leader in Chat Commerce, founded in 2000 and headquartered in Cape Town, South Africa, serving over 10,000 customers worldwide with more than 8 billion customer interactions annually. With 25 years of operation in the global messaging market, Clickatell has evolved from a traditional SMS provider into a comprehensive Chat Commerce platform that specializes in conversational commerce, customer engagement, and business messaging across multiple channels including SMS, WhatsApp Business API, and other messaging platforms. The company differentiates itself through its focus on Chat Commerce, enabling businesses to conduct transactions, provide customer support, and build relationships through conversational interfaces that combine messaging with commerce capabilities. Clickatell offers advanced WhatsApp Business API solutions, making it a preferred partner for businesses seeking to leverage WhatsApp for customer engagement, sales, and support activities with official WhatsApp Business API access and comprehensive integration capabilities. The platform features sophisticated conversation management tools, automated chatbot capabilities, and comprehensive analytics that enable businesses to create seamless customer experiences across multiple messaging channels. With enterprise-grade security and compliance capabilities, Clickatell serves major global brands requiring sophisticated conversational commerce solutions with advanced automation, multi-channel messaging, and comprehensive customer engagement tools for complex business communication scenarios.