Bird

Global omnichannel CPaaS with 90% lower SMS pricing

Bird (formerly MessageBird) is the world's largest omnichannel communications platform, connecting businesses to billions of devices across SMS, Voice, WhatsApp, WeChat, Messenger, Email and more. Founded in 2011 in Amsterdam by Robert Vis and team, the company bootstrapped for six years before joining Y Combinator in 2016 and raising $60M from Accel and Atomico. With 500 employees across nine global offices including Sydney, Bird serves nearly 20,000 customers worldwide including Domino's, Lufthansa, Uber, and Huawei. In February 2024, the company rebranded from MessageBird to Bird and slashed SMS pricing by 90% to compete directly with Twilio, positioning itself as infrastructure-plus-application rather than API abstraction alone. The platform features ISO 27001:2022 and SOC 2 Type II certifications, 99.95% uptime SLA, and over 900 carrier connections globally. Bird's unified CRM combines marketing, service, and payments across all communication channels with AI-driven automation.